Sales, Support, and Contact Us
The Vibralung Acoustical Percussor is a prescribed medical device
A prescription from your doctor or medical profession is required for purchase of the Vibralung Acoustical Percussor.
Insurance coverage
More and more insurance companies are reimbursing for the Vibralung Acoustical Percussor. In some cases insurance coverage is denied initially but then later covered after an appeal documenting medical necessity. Please download both forms and take them to your healthcare provider.
Our staff has direct experience in the submission of authorizations and claims with a wide range of health insurance companies and programs.
Our Customer Care, Clinical and Reimbursement Departments are ready to assist throughout the process by working efficiently and confidentially with your doctor, your health insurance plan, and most importantly you.
Medicare/Medicaid coverage
Unfortunately Medicare or Medicaid assignments are not accepted at this time. For these patients the out-of-pocket cost of the 9501 - Vibralung Complete Kit, is $2,800, which is about the same as a portable oxygen concentrator. We do offer a payment plan. Please call us for more information. You will only need to download the Prescription Rx.
Submitting your prescription
You or your medical professional will need to fax the prescription, if you have private insurance also medical history (clinical notes) and insurance information. Download forms here:
Contact us: 800-889-5231
Or 303-805-4597
Fax: 303-805-9629
Once received, we will call your insurance plan or program to understand the requirements of your specific plan and benefit level and then compile specific information from you and your doctor’s office required by the insurance plan or program for authorization and/or claims submission. Next our Durable Medical Equipment (DME) company will submit all required documentation to your insurance company or program on your behalf, including documentation needed by any secondary insurance programs.
We then communicate with you any estimated personal financial responsibility beyond what your insurance company will cover. We promptly inform you of the status of authorizations, claim payment, and approval or denial decisions. If denied, we assess and support options for claim appeals.
Vibralung delivery - We call you to make arrangements for your acceptance of the Vibralung and, upon that, ship it directly to your front door!
Let us help
Understanding and navigating the payment process from an insurance company or health care program can be complicated and daunting! It is important to know that coverage criteria and requested documentation differ depending on each patient’s medical condition and insurance plan. We understand the many different requirements – and the process. Let our highly experienced staff assist with the details.
Sales and Support: 303-805-4597 or 800-889-5231 (toll free)
Email: sales@vibralung.com
Warranty and Product Help: 303-805-4597 or 800-889-5231 (toll free)
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